After users report the problem, a new prompt reads, This error has been reported to Google, and we’ll look into it as soon as possible. Please reload this page to continue, but the issue doesn’t disappear. So, let’s find out all about it.

Quick Tip:

You might want to try using a different browser, such as Opera. It’s built on the same Chromium engine and it can also work offline with Google Docs. When getting errors in Chrome, switch to Opera. The extension in Chrome for offline mode is available in Opera if you switch and import the extension. Furthermore, the organized workspaces in Opera will be useful anytime.

Why is Google Docs unable to load file?

Here are a few reasons Google Docs or Google Drive was unable to load your view:

Issues with the Internet: A slow Internet or persistent but random loss in connectivity may lead to issues with Google Docs, and other websites. A third-party extension is causing a problem: Frequently, an extension can conflict with the effective functioning of the browser and trigger the error. Corrupted browser cache and cookies: Sometimes, you may get the Google Apps Script Unable to load file. Try to load it again or send an error report message due to corrupt browsing data.

What can I do if I’m unable to load file in Google Docs?

Before we start with the slightly complex solutions, here are a few quick ones:

Switch to a different browser and check if you can now load the Google Docs. Go to the Google Workspace Status Dashboard and check whether the services are down especially Google Docs. If they are, wait for a few hours, and things will automatically be up and running. Use the browser’s Incognito or Private mode. In Chrome, you can open an Incognito window by pressing Ctrl + Shift + N. Sign out of your Google account and then sign back in.

If none work, head to the solutions listed next.

1. Disable extensions

If the issue is gone, enable extensions one by one until you find what was responsible when you were unable to load a file on Google Docs. Sometimes extensions can cause issues, and we suggest reading our guide on what to do if Chrome extensions slow down your PC.

2. Clear browser cache

3. Toggle offline access

Once done with the changes, check whether you can still load the file in Google Docs.

4. Reset the browser settings

5. Reinstall the browser

That’s it! If the previous solutions didn’t help when you were unable to load a file in Google Docs, reinstalling the browser would have got things running. Also, if the problem is limited to a particular browser, check our curated list of the fastest and most secure browsers. Did we miss a solution that worked for you? Let us know in the comments below.

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